A barrister since 1985, Complaints Commissioner Nicola Williams spent her entire working career in the UK before being appointed as Complaints Commissioner of the Cayman Islands. She was in private practice for 16 years in the UK (during which time she was the legal expert on BBC World for the OJ Simpson trial verdict in 1995) before accepting her first appointment as Ombudsman at the Police Complaints Authority in September 2001. She subsequently was appointed as Commissioner at the Independent Police Complaints Commission (IPCC) in 2004 before accepting the Cayman Islands post in August 2009. In July 2010 Ms. Williams was also appointed to the judiciary of England and Wales where she sits as a judge on a part-time basis. She is also an accredited mediator.
In March 2013 we held our 3rd annual seminar on the Internal Complaints Process (ICP) for complaints managers across government; we also had our inaugural ICP Awards to acknowledge good practice in this area during a Reception at Government House. On April 5th we launched a major Own Motion Investigation into Whistleblowing in the Cayman Islands Government. Also in
April (25.4) we were pleased to host Ms. Shivonne White from the Montserrat Commissions Secretariat at our Office to observe how we operated as a Commission. In May I as Commissioner represented the Cayman Islands at the Caribbean Ombudsmans Association (CAROA) conference in St Maarten.